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Wednesday, September 26, 2012

Thank you Babybjörn - the honest, innovative, life-saver brand

Yesterday I had one of the toughest days for a while now. Both kids are ill with colds and fever, and my little boy is also teething... A recipe for total disaster zone. But whilst I have been feeling extremely deprived of sleep I have actually managed reasonably well. And the reason for that is mainly attributed to my long-term friend the Babybjörn baby carrier. What would I do without it? Whilst carrying around my little grizzly boy in my Babybjörn I started to think about the Babybjörn brand and an article I read just the other day about its founder Björn Jakobson. After having read the article I understood that one of the reasons that Babybjörn continues to produce such fantastic products is because the brand is staying true to Björn and his wife Lillemors founding principles and values. Babybjörn is truly a family owned brand where the founder hasn't been tempted to sell out to investors or the stock-market, but instead decided to grow organically, steadily year by year, by staying true to what they believe in most, the power of a caring, safe, and loving environment for small babies. And to support an environment that encourages strong attachment between baby and parent.

I took a look at the Babybjörn website and came across this fantastic clip with Björn and Lillemor. In this clip one can truly feel the power of the brand at its core. And the core I believe is not its fantastic products but rather the strong brand values acting as a foundation for anything the company does going forwards. Those values also ensure that the company continously search for new insights to innovate and new products or current products better for both baby and parents. I hope that the values of Björn and Lillemor will continue to remain at the heart of the Babybjörn brand for many years to come. What a great brand and what an inspiring brand story.

Sunday, September 23, 2012

SC Johnson innovative launch with WC Duck Fresh Discs

My life has been upside down this year with the arrival of my baby boy. A very joyous arrival of course but also, with two little ones at home there are very few moments for myself by the computer. So it has unfortunately resulted in very few blog posts this year. Not because I haven't had anything on my mind to write about. But rather the opposite given how much time I spend in the supermarkets these days...

So, with a few seconds to spare I wanted to share with you my latest favourite of FMCG innovations. This time it may not appeal to all based on it being a solution for a rather dirty problem. It is the launch of WC Duck Fresh Discs by SC Johnson. I haven't tried this product myself yet but I am familiar with the problem that is being highlighted in what I view as an effective and well-executed TV commercial. This launch demonstrates that SC Johnson look for real insigts to develop new and innovative ways to provide consumer friendly solutions to common problems. I have been involved in similar research in the past and I can tell you from my own experience that it can quite an eye-opening experience to understand how other people clean their loos...

Hence I find this a great launch that I believe is based on consumer insight into the wonderful world of toilet cleaning... But I need to try the product before I'm convinced that it will be a lasting concept that will have an impact on the category. The TV-commercial can be seen here. The one on air in Sweden may be cut a bit different from this one.





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Sunday, June 17, 2012

The power of signature branded products

This last Friday I spent a luxurious afternoon with a good friend browsing through clothing shops in central Stockholm. Of course I had the little one with me as well but luckily for me he seemed to enjoy the browsing too happily sleeping away in the pram.

One thing that struck me as I browsed through some of the clothing stores is how powerful a few signature, classic products can be for the brand as a whole.

A perfect example for this is swedish clothing brand Polarn & Pyret with their classic line of striped childrens clothes. It might be difficult to spot the small P&P label on their garments but you will always recognise their signature stripes. And those stripes stand for everything that P&P stands for. And this I would probably summarise as: durable, comfortable and classic, everyday clothing for happy and healthy kids.

Other retail brands with signature products would be GANT with their classic light blue or white cotton shirts or Peak Performance with their hooded sweatshirts in extremely durable quality. These mid-range priced clothing brands have understood that owning a certain style, pattern or cut will add to creating lasting brand impact. Something that more expensively priced, luxury clothing brands have adopted for years - and I am just thinking of Mulberry as the perfect example now.

The advantage of owning a certain pattern, cut or look must be great. They would be the same as for Heinz with their classic ketchup, or for Coca-Cola with their coke. It is a line of products that you can trust, a constant cash-cow which you can utilise to support new ventures.

So why are they not all doing it? Why can you not find any signature brand products at e.g. H&M, Kappahl or Sisters? Or the brittish brand Next or Oasis? Why don't they create something lasting that people return to buy year after year, and always feel proud wearing? Well, one reason might be that they feel that their commitment to fashion is too strong. And that signature products may ruin their fashion credentials.

Would they? Personally I think there is a middle way, and that the Polarn & Pyret, GANT and Peak examples show the power of signature products in the fashion industry. If signature branded products fit the brand, and offer something special and a sense of pride for the owner, they create strong brand impact through the thousands of people wearing them with pride, year after year.


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Saturday, April 14, 2012

Electrolux - commitment to 'Thinking of You'

Yesterday I spotted a great ad by Electrolux in the newspaper - it was highlighting one of their vacuum cleaners. But instead of focusing on the vacuum cleaner message I spotted the Electrolux brand tagline 'Thinking of you'.

I had not seen that tagline before. Is it maybe new? But when I saw it I was so pleased to see that Electrolux has such a strong commitment to consumers. Based on news in the marketplace, hirings and their recent, successful launches I have already understood that something is happening at Electrolux. During the last few years they have moved from a technically driven appliances manufacturer to a consumer insight centric solution provider. Electrolux is deeply committed to consumer centric and insight driven innovation, and it was fantastic to see that this commitment has also translated to their brand communication. I think the total change to a consumer centric company will continue but whilst their at it and beyond I believe we will see great things from Electrolux. I'm not only looking to buy a sexy Ergorapido vacuum cleaner asap (how did they manage to make a vacuum cleaner sexy and desirable?) but will also look into buying some shares...  

Thursday, April 12, 2012

Tesco unveils upgraded value range

Gosh - it certainly isn't easy to find some space to write anything these days. I am on maternity leave - now with two little kids in the house. It is magical but it has also been quite a change to handle the switch from one to two. And the change has certainly resulted in very few moments for myself so far.
But I do want to share an interesting newsflash that I read today. This time about Tesco, one of the worlds largest and most innovative retailers. Tesco is the king of private label branding and now they've upgraded and rebranded their low cost, low frills Tesco Value range. The Value range has been part of the Tesco offer for a very long time. This portfolio of blue and white striped products was launched more than twenty years ago and includes products across all categories and grocery aisles.

Now the Value range that we have seen so far is history. During these years of recession and European economic turmoil Tesco has decided to update and upgrade the Value portfolio. Its revamped look and feel is developed to add higher quality associations. And the new brand name of ' Everyday Value' should demonstrate that this is more than a design upgrade. Tesco has reviewed the entire portfolio and upgraded the range of products with more modern, desirable food whilst getting rid of nasties such as MSG across the whole range.

It may seem a bit surprising that Tesco has decided to do this change now - at a time when one would assume that many Brits would be bargain hunters and rather interested in the 'old' Value range. But I think that Tesco is right on track with this change - and maybe it should have happened sooner. I assume that this move is based on a long-term decline in sales of the Value range and that the 'old' Value range wasn't seen to reflect positively on Tesco as a quality brand and grocery chain.

Behind this I also believe that this move represents a longer-term change in western society. Consumers have become more quality and health aware. And to only focus on 'cheap' and 'bargain' isn't enough anymore. Fewer are prepared to make the trade-off between cheap, empty calories and nutritious food.  When producers or grocery chains focus on this single-minded message of 'cheap' it comes with negative associations to 'bad quality and bad for me', resulting in declining sales of the cheapest products in store... 

So it is interesting to see that the largest Swedish grocery chain ICA just launched their 'Basic' range concept. A range that is... well, basic... It's red and white clinical exterior doesn't appeal to anyone with an interest in food or nutrition, but is solely focused on the cash stripped bargain hunters. I would not be surprised if ICA looked west when developing this range, inspired by the 'old' Tesco Value look and feel. So, given the Tesco move away from this focus it will certainly be interesting to see how well this line of products is being received in Sweden.

Thursday, February 9, 2012

Philadelphia cream cheese with Cadbury chocolate - a launch with potential?

Today I heard about this interesting co-branding launch by Kraft Foods. It has been two years since Kraft Foods acquired Cadbury, and now Kraft Foods is joining two of its most famous brands together by marrying Britain’s most famous chocolate brand with Philadelpia cream cheese. And Kraft has high hopes for the new launch targeting £10m in sales in the first year alone.

In the UK this product will be launched in February 2012. And it will be merchandised next to the other chilled cheese spreads and the plain Philadelphia. It will be sold in a 160g tub and a 120g four-pack of mini tubs (both rsp: £1.62). The launch will be supported with a £3.2m marketing budget.

In Germany and Italy Kraft already offers chocolate variants of Philadelphia through the Milka chocolate brand. And in those markets they focus on the breakfast occasion. The interesting thing here is that in these markets consumers are already used to using chocolate spread - Nutella is very popular in both Germany and Italy. I now look forward to see how the Brits and the country of Marmite respond to the idea of sweet rather than savoury on their toasts..

And in the UK Kraft has understood that they cannot position the Philadelphia Cadbury spread against the same occasion as in those markets. Instead consumer research has identified Philadelphia with Cadbury as a snack, rather than as a breakfast spread. The question is if the 'snack' occasion will be big and interesting enough to pursue in the longer term... Time will tell...

Thursday, November 10, 2011

Logosack - an opportunity to buy a new and professional looking logo in an instant

This is a great concept that I just need to share with you all. Lobby design in Stockholm has launched a company and website called Logosack where you can buy a logo by just using a few mouse clicks. I have tried this website and the logos look very professional. And for just 2000SEK per logo (approx. 200EUR or 280USD) I think they are a real bargain. The website exists only in Swedish today but will soon be available also in English.


Just during the past few months I've had several friends asking me for advice on how to create logos for their websites, small independant freelance consultancies and blogs. The cost of using a design agency to create a custom made logo is often simply too high for new founded small businesses or for bloggers, and I think this kind of service is a fantastic way to offer many more businesses and people nice looking logos for a very good price. Great idea, innovative thinking, and with a fabolous and simple execution. I might just have to buy a Logosack logo myself...

Monday, November 7, 2011

The 11 Most Innovative Online Retailers

I got a note today from Online MBA linking to an article on their blog about the 11 most innovative online retailers. Personally I find the future of online retailing absolutely fascinating. It is amazing how names like Amazon and Ebay have carved out their space in the retail world and such strong roles in their respective markets. Consumers and especially young consumers are becoming more and more used to buying their stuff online, and as this tendency increase the traditional retailers will see their sales falling while the ones with a strong online role will grow and grow. This will certainly take longer in certain categories, while the developments in other categories will boom. Yes, it may feel a bit strange buying your shoes online the first time you do it, but when you've tried it and it works you're likely to do it again, and again. Especially if the selection and prices are better than on the high-street.

So, enjoy the read. I had never heard of some of these names before but now I will need to start to google them asap to find out more about their innovative approach to retailing.

Tuesday, October 25, 2011

Abba Middagsklart - clever and credible addition to the Abba brand portfolio

One of the hard things for established FMCG companies is to find new growth and credible brand extension opportunities in the market. There are different reasons why this is so hard. One difficult thing is of course to decide in which direction to go -  to identify market and brand potential and to prioritise between different the different growth opportunities in the market.
Another issue is also the difficulty of breaking into new territory by overcoming the challenges of the current production capabilities and potential. All the above represent just some of the challenges any big FMCG company will face when considering entering new market space.

That's also why this new launch by Abba Seafood grabbed my attention in the supermarket today. Abba has successfully innovated within the current realms of their production and category capabilities. They've worked themselves higher up in the value and margin hierarchy, and they've added some interesting and relevant brand extensions. But with the launch of Abba Middagsklart they demonstrate a commitment to do even more. The Abba Middagsklart concept is a range of casseroles and sauces especially developed to cater for the convenience seeker and cleverly linked to the growing interest in eating seafood, and the incredible growth in fresh and frozen salmon sales.

I really like this launch. A casserole ended up in my shopping basket straight away, and the product delivered to my expectations as well. I will definetely try more of these products, and I congratulate Abba on entering new territory where they cater to a very clear convenience and 'I wanna eat more seafood but I don't know how to cook those dishes' need with a very credible brand offer.

Saturday, October 8, 2011

Arla upgrades design of Arla Cow hard cheese

My husband and I take turns doing the weekly grocery shopping. Today it was his turn and yet again he managed to do his shopping in 40 minutes. A trip that normally takes me about 1,5hours since I tend to spend more time looking at brands, new launches and new design, rather than focusing on the shopping list... Well, I guess it comes with the trade...

Anyway, when unloading the bags I managed to spot something quite interesting. I think I've previously highlighted the brand positioning 'closer to nature' work by Arla, one of the largest dairy FMCG companies in Europe. Arlas new brand positioning has so far resulted in a new corporate logo, an impressive number of new ads and quite a few new products. The Arla total brand family is huge, and it cannot be an easy task trying to connect all the different sub-brands to the now more 'natural' motherbrand. Some need to be tied more closely to the core values of the 'mother', and others should be allowed to act more freely, given a different role in the market.

Anyway, back to the point. What I spotted today was a new design for Arla's range of hard cheese. Looking at the previous design it may have been clear and recognisable. But it also gave a very industrial and cold impression. With Arla now aiming for a warmer, more natural touch, it was interesting to see the upgraded design of hard cheese. Spot the difference below.

To the left you can see the old design for Arla Präst - with the Arla Cow quite prominently displayed on the front, on black background, and with a photo of a sandwich with cheese on the left.

What can one say about this design? Cold, rather boring, basic, isn't it?

Now, look at the new design below. And bear in mind that the pastic packaging solution is exactly the same.
Personally I think the new design conveys a higher quality cheese. But not only that. In the new design there is a linkage to cheese heritage and tradition, and a clearer and more logical brand architecture with connection between Arla corporate, Arla  cow and last but not least to the variant Präst. I especially like the new Cow seal that holds the variant name.

In the new design Arla is also aiming to lift the taste and consumer benefits of Präst cheese through simple yet tasteful storytelling. I think this is the right way to go in a category that is highly competitive and where Arla must convince consumers that it makes sense to stick to the Arla brand, and not divert to the growing number of cheap no label or private label alternatives.

One thing that I find may still be missing in the new design is a stronger connection to 'naturalness'. The usage of 'beige' is surely there to convey this feel but maybe it could have been even more prominent. Hard cheese is surely a natural product - so there is definetely no mismatch with naturalness and the product itself.

So, to summarise the argumentation above I must say that I like these upgrades by Arla and I look forward to follow the next steps of Arla building and developing their brand and broad product portfolio.